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Store Policies


WigParadise offers the following:


Returns Policy: We do not issue refunds on curly, wavy, or lace front wigs.  Item must be returned in original condition and in original packaging including labels and manuals. The returned items must be unaltered, unworn, and undamaged. You must also include a copy of the original invoice, a note of explanation, and your phone number or e-mail address with your return. (Packages received without this information will be refused.)


If returned items are not in the same condition when it was sent, we will refuse or send them back to you with shipping charge.


If merchandise was returned, 25% restocking fee and shipping cost will be applied.


All clearance, sale, promotional items, custom wigs, special order, wavy wigs, curly wigs are final and cannot be returned.


For any returned item due to refusal upon delivery or cancellation, there will be an additional 25% shipping and handling charge. Shipping and handling charges are non refundable.


Requests for a return or exchange must be made within 7 business days of receipt of products. Once we receive your package, please allow up to 10 business days for the return/exchange process to complete.


Shipping:  Free Shipping on US orders over $75. No international shipping available. All items purchased from is made pursuant to a shipment contract with our carriers. In other words, the risk of loss and title of items bought pass to you upon delivery of your order to the carrier.


Color Variation: We cannot guarantee the color you see matches the product color because display of the color depends upon the monitor you are using.


Discount Coupons: Discount coupons are only available online.   Discount coupons cannot be used toward clearance items.


Lowest Price Guarantee: will match the price if you find a lower price on other websites. We do not do the price match for competitor’ free offers or special offer bonus, rebates, clearance or closeout prices. You must provide us with competitor's website address and price through Email. We cannot match the competitor's price once your order has been placed.


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